Last updated: January 15, 2025
These Terms of Service ("Terms") govern your access to and use of the website at corvena-ai.com (the "Site") and the Corvena AI automation platform and related services (collectively, the "Services") provided by Corvena AI, Inc., a Delaware corporation with its principal offices at 548 Market Street, Suite 12000, San Francisco, California 94104, United States ("Corvena AI," "we," "us," or "our").
Please read these Terms carefully before accessing or using the Services. By clicking "I agree," by accessing the Services, or by executing an Order Form that references these Terms, you agree to be bound by these Terms on behalf of yourself and the organization you represent. If you do not agree to these Terms, you may not access or use the Services. If you are entering into these Terms on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
Your access to and use of the Services is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Services. By accessing or using the Services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Services.
We reserve the right to modify these Terms at any time. We will provide notice of material changes by updating the "Last updated" date at the top of this page and, for registered users, by sending an email to the address associated with your account at least thirty (30) days before the changes take effect. Your continued use of the Services after the effective date of modified Terms constitutes your acceptance of the updated Terms. If you do not agree to the modified Terms, you must stop using the Services.
Corvena AI provides an enterprise AI workflow automation platform that enables organizations to automate complex business processes using artificial intelligence, machine learning, and natural language processing technologies. The Services include the web-based platform, APIs, integration connectors, documentation, professional services, and customer support provided by Corvena AI.
We reserve the right to modify, suspend, or discontinue any part of the Services at any time, with or without notice, provided that we will make reasonable efforts to notify enterprise customers of material changes to subscribed Services with at least thirty (30) days advance notice. Corvena AI shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Services.
To access certain features of the Services, you must register for an account. When you register, you agree to provide accurate, current, and complete information and to update such information to keep it accurate, current, and complete. You are responsible for all activities that occur under your account.
You are responsible for maintaining the security of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security at security@corvena-ai.com. We will not be liable for any losses resulting from unauthorized access to your account that occur before you notify us, except where such unauthorized access results from our own negligence.
The Services are intended for use by businesses and professionals. You represent that you are at least 18 years of age and are accessing the Services for professional or commercial purposes. The Services are not intended for personal, family, or household use.
Access to the Corvena AI platform requires a paid subscription. Subscription plans, pricing, and features are described on our pricing page at corvena-ai.com/price.html and in any applicable Order Form. By subscribing, you agree to pay the fees associated with your chosen plan.
Subscription fees are billed in advance on the billing cycle specified in your Order Form (monthly or annually). Payment is due upon invoice issuance. For subscriptions billed by credit card, you authorize us to charge your credit card on the applicable billing date. For subscriptions billed by invoice, payment is due within thirty (30) days of invoice date unless otherwise specified in the Order Form.
Overdue amounts are subject to interest at the rate of 1.5% per month (or the maximum rate permitted by applicable law, whichever is lower) from the due date until paid. We reserve the right to suspend access to the Services for accounts with overdue balances after providing fifteen (15) days written notice of the overdue balance.
Subscription fees do not include taxes, levies, or duties imposed by taxing authorities. You are responsible for all applicable taxes other than taxes on our income. We will add applicable taxes to invoices where we are required to collect them.
Subscription fees are non-refundable except as required by applicable law or as expressly provided in the applicable Order Form. If you believe you have been charged in error, please contact billing@corvena-ai.com within 30 days of the charge.
Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date. To cancel, contact us at billing@corvena-ai.com or through the account management portal at least fifteen (15) days before your next renewal date. Upon cancellation, you will continue to have access to the Services through the end of your current billing period.
Subject to these Terms and payment of applicable fees, Corvena AI grants you a limited, non-exclusive, non-transferable, revocable right to access and use the Services for your internal business purposes during the term of your subscription.
You agree not to use the Services to:
The Services, including all software, algorithms, user interfaces, documentation, and other content provided by Corvena AI, are protected by copyright, patent, trademark, trade secret, and other intellectual property laws. All intellectual property rights in the Services and Corvena AI's underlying technology vest in Corvena AI or its licensors. Nothing in these Terms grants you any rights in Corvena AI's intellectual property except the limited license explicitly described in Section 5.1.
You retain all intellectual property rights in the data, documents, and content you submit to the Services ("Customer Data"). By submitting Customer Data to the Services, you grant Corvena AI a limited, non-exclusive license to process Customer Data solely to provide the Services to you in accordance with these Terms and any applicable Data Processing Agreement. You represent that you have all necessary rights to submit Customer Data to the Services and that our processing of Customer Data as described in these Terms will not violate any third-party rights or applicable law.
If you provide us with feedback, suggestions, or ideas about the Services ("Feedback"), you grant Corvena AI a non-exclusive, worldwide, royalty-free, perpetual, irrevocable license to use, incorporate, and otherwise exploit the Feedback in any manner and for any purpose without restriction or compensation to you. Feedback does not include Customer Data.
We do not use Customer Data to train our AI models for deployment to other customers without your express written consent. We may use anonymized, aggregated, and de-identified usage data and performance metrics derived from the Services to improve our platform and models.
Each party agrees to hold the other party's Confidential Information in confidence using at least the same degree of care it uses to protect its own confidential information, but not less than reasonable care. "Confidential Information" means any non-public information disclosed by one party to the other that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and circumstances of disclosure.
Confidentiality obligations do not apply to information that: (a) is or becomes publicly available without breach of these Terms; (b) was rightfully known before disclosure without restriction; (c) is independently developed without use of Confidential Information; or (d) is required to be disclosed by law or court order, provided the receiving party gives the disclosing party prompt written notice and cooperates with any effort to seek a protective order.
To the extent that your use of the Services involves Corvena AI processing personal data on your behalf, such processing is governed by a Data Processing Agreement ("DPA") incorporated into these Terms for customers subject to GDPR, CCPA, or other applicable privacy regulations. Our standard DPA is available at corvena-ai.com/legal/dpa or upon request to legal@corvena-ai.com. The DPA is incorporated by reference into these Terms.
Corvena AI warrants that: (a) the Services will perform materially in accordance with the applicable documentation; (b) we will implement and maintain appropriate security measures to protect Customer Data; and (c) we will provide the Services in compliance with applicable laws and regulations.
EXCEPT AS EXPRESSLY SET FORTH IN SECTION 9.1, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CORVENA AI EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
CORVENA AI DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE; THAT DEFECTS WILL BE CORRECTED; OR THAT THE SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU ARE SOLELY RESPONSIBLE FOR ENSURING THAT ANY OUTPUT GENERATED BY AI-POWERED FEATURES OF THE SERVICES IS ACCURATE AND APPROPRIATE FOR YOUR USE CASE BEFORE RELYING ON SUCH OUTPUT FOR ANY BUSINESS DECISION.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CORVENA AI, ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF DATA, OR LOSS OF BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO THESE TERMS OR THE USE OF OR INABILITY TO USE THE SERVICES, EVEN IF CORVENA AI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CORVENA AI'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNTS PAID BY YOU TO CORVENA AI IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM; OR (B) ONE HUNDRED DOLLARS ($100).
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, CORVENA AI'S LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.
You agree to indemnify, defend, and hold harmless Corvena AI and its officers, directors, employees, agents, and successors from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable legal fees) arising out of or relating to: (a) your violation of these Terms; (b) your use of the Services in a manner not expressly authorized by these Terms; (c) your Customer Data, including any claim that Customer Data infringes the intellectual property rights or privacy rights of any third party; or (d) your violation of any applicable law or third-party rights.
These Terms commence on the date you first accept them and continue until your account is closed or your subscription expires or is terminated.
Either party may terminate these Terms immediately upon written notice if the other party materially breaches these Terms and fails to cure the breach within thirty (30) days after written notice specifying the breach. Corvena AI may immediately suspend or terminate your access to the Services if we have reason to believe you have violated our Acceptable Use Policy, without providing a cure period.
Upon termination: (a) your license to use the Services immediately terminates; (b) you must cease all use of the Services; and (c) each party shall return or destroy the other party's Confidential Information. Following termination, you may request a copy of your Customer Data within thirty (30) days of termination; after that period, we will delete your Customer Data in accordance with our data retention policies.
These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions. The United Nations Convention on Contracts for the International Sale of Goods shall not apply.
Before filing any formal legal action, the parties agree to attempt to resolve disputes through good-faith negotiation for a period of sixty (60) days after written notice of the dispute. If informal resolution is unsuccessful, disputes shall be resolved by binding arbitration administered by JAMS under its Commercial Arbitration Rules, conducted in San Francisco, California. The arbitration shall be conducted before a single arbitrator. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. IF FOR ANY REASON A CLAIM PROCEEDS IN COURT RATHER THAN IN ARBITRATION, YOU WAIVE ANY RIGHT TO A JURY TRIAL.
Notwithstanding the foregoing, either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to protect its intellectual property rights or Confidential Information pending the outcome of arbitration.
These Terms, together with any applicable Order Forms, Data Processing Agreement, and any other documents incorporated by reference, constitute the entire agreement between you and Corvena AI regarding the Services and supersede all prior negotiations, representations, warranties, and understandings.
If any provision of these Terms is held to be unenforceable or invalid, that provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, shall be deleted, and the remaining provisions shall continue in full force and effect.
No waiver of any breach of these Terms shall constitute a waiver of any other breach. Failure to exercise any right under these Terms shall not waive that right.
You may not assign or transfer these Terms or any rights or obligations under these Terms without Corvena AI's prior written consent. Corvena AI may assign these Terms in connection with a merger, acquisition, or sale of all or substantially all of its assets. Any purported assignment in violation of this section is void.
Neither party shall be liable for any failure or delay in performance due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, acts of war or terrorism, government actions, labor disputes, or failures of Internet service providers, provided that the affected party provides prompt notice of the force majeure event and uses reasonable efforts to resume performance.
For questions about these Terms, please contact: legal@corvena-ai.com or Corvena AI, Inc., 548 Market Street, Suite 12000, San Francisco, California 94104.